A Simpler, More Consistent Billing Schedule is Coming
The Town of Lincoln is updating its water and wastewater billing schedule.
Beginning in January 2027, all customers across the municipality will move from quarterly billing to bi-monthly billing (every two months).
This change will aid customers with cash flow management and budgeting by having smaller bills more frequently. It will also create a more consistent and streamlined billing process for all customers.
What’s Changing?
- New Bi-Monthly Billing Schedule: Starting in 2027, customers will receive water/wastewater bills every two months instead of every three months.
- Consistent Billing Across Lincoln: All service areas in the municipality will follow the same billing schedule moving forward.
- Billing Cycle: The first bill of each calendar year will be issued in March and will cover the previous two months of usage.
- Final 2026 bill: will be issued in January 2027.
What’s Staying the Same?
- Your yearly total annual water/wastewater costs will not change.
- Your account number remains the same.
- Existing water services and account information remain unchanged.
The only difference is the timing and frequency of your bills.
Why is the Town Making This Change?
Moving to bi-monthly billing will help:
- Provide customers with smaller, more frequent bills
- Make it easier to manage and monitor water usage throughout the year
- Streamline billing processes
- Improve consistency across the municipality
- Learn more about Water & Wastewater billing in the Town of Lincoln.
- 2026 Billing Cycles
Frequently Asked Questions
Make Billing Easier with E-Billing & Pre-Authorized Payments
As part of our commitment to making life easier and simpler for residents, the Town of Lincoln is encouraging residents and businesses to sign up for e-billing via the online account portal for their property tax and Town utility bills.
You can register for pre-authorized payments by emailing finance@lincoln.ca or at Town Hall.
Why make the switch?
- Convenience – Set it and forget it! Pre-Authorized Payments take the stress out of remembering tax or utility bill due dates and payment details.
- Reliability – Postal service disruptions will no longer impact you. With e-billing, you won’t need to wait for your bill(s) in the mail. With PAP, your payments will always be made on time, giving you peace of mind.
- Efficiency – E-billing helps the Town reduce the need for traditional mailouts, saving taxpayer dollars on printing and postage. PAP is automatic and saves you time and money too.
- Sustainability – Go paperless and help us go green! Every switch to digital saves paper, reduces waste, and supports our environmental goals.
Ready to make the switch? Visit lincoln.ca/onlineaccounts.
Questions?
For questions about your water/wastewater account or billing schedule changes, please contact:
Finance Department
Email: finance@lincoln.ca