Lincoln Town Hall

How to Make a Complaint

By-law Complaints 

If you have a concern or question about an issue that falls within By-law jurisdiction, contact the Town of Lincoln using one of the following methods listed below. 

Online Complaint Form  

  • If an individual decides to submit a complaint form online, it will be forwarded directly to the Manager of Municipal Law Enforcement.

  • Upon receiving the complaint successfully, the complainant will be notified. 


  •  During business hours: call 905-563 8205 ext. 289 
    • Monday to Friday, 8 a.m. to 8 p.m. 
    • Saturdays, 8 a.m. to 8.p.m 
  • After hours: call 905-563-2799 Ext. 289 – leave a voice message, a Municipal Law Enforcement Officer will return your call the next business morning.
    • Monday to Friday, 8 p.m. to 8 a.m. 
    • Saturdays before 8 a.m. and after 8 p.m. 
    • All day Sunday  
  • Where to direct your complaint
    • If the nature of the complaint is one of the following please contact Niagara Regional Police at 905-945-2211 and select Option “1” 
      • Active noise concerns 
      • Parking-related issue that is a safety concern (i.e., fire hydrant obstruction, sight-line issue at corner clearance, vehicle stopped on major roadway) 
  • Telephone complaint protocol
    • Complainant should always identify themselves, so that a Municipal Enforcement Officer can obtain additional information regarding a possible by-law violation and can advise the complainant of the results of the investigation.  

In Person

  • Visit the department of Municipal Law Enforcement at Town Hall, to discuss any concerns, questions or to submit an in person complaint form 

  • A complaint form may be filled out at Town Hall during regular business hours, Monday to Friday from 8:30 a.m. to 4:30 p.m.