Lincoln, ON – (May 7, 2025)
The Bell voicemail outage that had been previously affecting the Town of Lincoln’s phone voicemails and all Bell Total Connect customers has now been resolved.
If you do continue to experience issues, please contact the Enterprise Services Team:
P: (905) 563-2799 Ext. 300
We thank you for your patience.
- 30 -
For media inquiries, please contact:
Liliana Busnello
Manager of Corporate Communications
Town of Lincoln
905-563-2799 ext. 230
Backgrounder
Lincoln, ON – (May 2, 2025)
The Town of Lincoln is currently experiencing issues with the Bell voicemail system due to a widespread outage on their platform, affecting all Bell Total Connect customers.
When calls are transferred to a Town of Lincoln staff member’s voicemail, the caller will receive a message that states “The party that you are trying to reach does not subscribe to voicemail. Goodbye.”.
Bell does not currently have an estimated time or date when this issue will be resolved, however, the Town will continue to follow up on missed calls and provide any updates as they are received.
Until the issue is resolved, callers are advised to not opt to transfer to voicemail as this process will disconnect the caller.
We thank you for your patience during this time.